HOW DO I MAKE A RETURN

All returns can be submitted within 14 days of delivery. Items must be in unworn condition and with all tags still attached to be eligible for refund. To initiate a return, log in to your account, find the item you wish to return and select "request return."

If you need any help through this process, please contact us at snowglowski@gmail.com.

Please note that return shipping will be deducted from the refund. We recommend getting a receipt when dropping off your return in case the package is lost in transit.

WHAT IS YOUR RETURN POLICY

All items with original tags attached which have not been worn, washed or altered in any way can be returned for a full refund to the original method of payment within 14 days of delivery. We ask that you take care when trying on our products and we will do our best to ensure refunds for items that meet the above criteria.

WHEN CAN I EXPECT MY REFUND?

Once your item is received and checked, we will notify you if your item is accepted or declined. If accepted, your refund will be processed to the original payment method. If declined, we will notify you and will send back your original item.

Please note that refunds can take up to 3-5 business days to appear back on your bank account or credit card.

DO YOU OFFER EXCHANGES?

We request you make a return and then place a separate order.